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How do I get in touch with you?

... to content How do I get in touch with you? From enrolment through to qualification, please contact us at: Veterinary Nursing Department Royal College of Veterinary Surgeons The Cursitor 38 Chancery ...

How do I change my registration category?

... to content How do I change my registration category? If you're a vet whose circumstances have changed and you would like to change your registration category, then you can do this online in the ...

I have requested a refund. How long does it take to process?

... to content I have requested a refund. How long does it take to process? It can take up to 30 days for a refund to be processed during the annual renewal process. Related FAQs How do I change my ...

How do I complete my annual renewal online?

... to content How do I complete my annual renewal online? Once logged in, click on the 'Complete my Annual Renewal' button. Confirm or amend all the fields of the form and click ‘Submit’. Completing ...

How do I access 'My Account' online?

... to content How do I access My Account online? Click the ‘ My Account ’ button in the top right-hand corner of this website. In order to login you must use the username and password, which were sent to ...

How do I know if I have successfully completed my annual renewal online?

... to content How do I know if I have successfully completed my annual renewal online? Upon successful submission you will be taken to a ‘Thank you’ page that confirms we have received your details. You ...

I have been locked out of my account, what do I do?

... to content I have been locked out of my account, what do I do? If the wrong information is used to login on 5 successive attempts , you will be locked out of your account as a security measure. If ...

What do I do if I forget my username or password?

... to content What do I do if I forget my username or password? You can use the ‘Forgot username’ or ‘Create/Reset password’ facilities and you will receive an email, to the address we hold for you on ...

How do I pay my annual renewal fee?

... to content How do I pay my annual renewal fee? You should pay your annual renewal fee online via the ‘My Account’ area. Once you have logged in and completed your annual renewal form, you may go ...

It says my fee due is £0.00 - is this correct?

... to content It says my fee due is £0.00 - is this correct? This indicates that you have no fee to pay. Either your practice may already have paid your fee, or your fee may have been collected by Direct ...

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