RCVS responds to worrying spike in abuse of vet teams

We are very concerned to note that, since the publication of the CMA report into the vet sector earlier today, there has been a worrying spike in abusive behaviour and harassment by some animal owners towards vets, vet nurses and practice colleagues.

We respect the right of animal owners to express their opinions, but this can never justify or include the harassment and abuse of individual vets, vet nurses or their practice colleagues

We understand that the Competition and Markets Authority’s findings, to which we responded earlier today, might cause some initial upset amongst veterinary clients, but we would strongly urge all animal owners not to vent their frustrations at their veterinary teams in this manner.

We respect the right of animal owners to express their opinions, but this can never justify or include the harassment and abuse of individual vets, vet nurses or their practice colleagues.

We would remind animal owners that the vast majority of vets and vet nurses are not responsible for business decisions within their practice environment, and that any concerns would be best directed either to practice owners or, better still, submitted as part of the CMA’s upcoming consultation.

We know that owners care deeply about their animals, and that vets and vet nurses are hugely committed to maintaining the health and welfare of animals across the UK, and supporting public health.

We feel it is important to recognise and thank vets and vet nurses for this commitment, especially in the face of current workforce shortages and increased animal ownership.

View our response to the CMA's findings

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